The three-support-point approach to cybersecurity typically involves focusing on three critical elements to ensure a comprehensive defense against cyber threats: people, processes, and technology. Here’s a breakdown of each component:

1. People:
   • Training and Awareness: People are often the weakest link in cybersecurity. Educating employees and stakeholders about cyber threats, best practices, and security protocols is crucial. Regular training sessions on recognizing phishing attempts, safe online behavior, and data protection help in reducing human error.
   • Roles and Responsibilities: Clearly defining roles and responsibilities within the organization ensures that everyone knows their part in maintaining cybersecurity. Employees should understand the security policies and know whom to contact in case of a security incident.
2. Processes:
   • Standard Operating Procedures (SOPs): Having well-documented processes for incident detection, response, and recovery is vital. This includes guidelines for identifying vulnerabilities, responding to breaches, and mitigating potential damages.
   • Risk Management: A continuous process to identify, assess, and prioritize risks helps organizations take proactive measures to protect their information assets. Implementing risk assessment methodologies ensures that appropriate controls are in place.
   • Compliance and Policies: Establishing cybersecurity policies that align with industry standards and regulatory requirements (such as ISO 27001 or NIST Cybersecurity Framework) ensures that the organization is compliant and prepared for audits.
3. Technology:
   • Security Tools: Implementing advanced security technologies like firewalls, intrusion detection systems (IDS), encryption, antivirus software, and endpoint protection helps to safeguard networks and data.
   • Monitoring and Response: Technology should support continuous monitoring and threat detection to respond to security incidents quickly. Automated systems can help detect unusual activities and generate alerts for immediate action.
   • Updates and Patch Management: Regular updates and timely patching of software and hardware vulnerabilities are essential to protect the organization against emerging threats.

In this approach, processes play a crucial role as they provide the structure and guidelines for both people and technology. Processes help in organizing tasks, ensuring consistency, maintaining compliance, and managing risks effectively. They also serve as a bridge to align people and technology with the organization’s cybersecurity goals.